1. So what makes the Center for Computer-Assisted Language
Instruction (CCLI) different from any other computer lab at MTU? 2. Who are the consultants, what are they expected to know
(expertise grid), when are they available to help me? 3. I'm not going to use the CCLI that much, why do I have to
pay the lab fee? 4. Who comes up with these hours anyway? 5. What if I want to work in the CCLI during hours that are
not listed as open hours? 6. I'm a money-paying lab-user, what is with all these
classes taking up all the machines during certain hours? 7. Are the CCLI open hours going to stay the same all term? 8. I need a specific computer for a project, can I reserve it? 9. What if I need help running a program or just
remembering how to log on? 10. How do I change my password? 11. How often should I change my password? 12. Can I bring my group members or friends into the CCLI? 13. Can someone else use my ID and password?
Technical Information and Lab Ettiquette
14. How do I transfer a file from the IBM side of the lab to the
Mac side? 15. What programs are available and supported? 16. What programs are available but unsupported? 17. How do I get help on unsupported programs? 18. Can I use files or programs from my computer at home? 19. Can I send e-mail to my friends and relatives at different
universities or companies? 20. Is it okay to eat in the CCLI? 21. What's with the music people play in the CCLI? 22. What's with the stuffed animals? 23. Is it okay to play games on the computers during open
hours? 24. What's in the locked cabinets behind the consultant desk? 25. Where can I find a dictionary or thesaurus in the CCLI? 26. What should I do if my document won't print? 27. What should I do if my computer "freezes" or "locks up"? 28. Why does everything take so long? 29. How do I set up my e-mail account? 30. How do I use my home directory? 31. What is Temporary Storage for? 32. Why are we supposed to only send final copies of text or
graphics to the O'Keefe printer? 33. How do we use the color printer? 34. Who should I talk to if I think there's a problem in the
CCLI or if I am disturbed by a consultant or lab user? 35. Where can I make a phone call from the CCLI? 36. Where can I get a copy of the official CCLI rules, policies
and procedures? 37. How do I become a CCLI consultant?